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8 800 220-0-220 Contact CenterJSC “MOESK” expands the customer base in the South Moscow area
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05.04.2011
The experts of the Southern Electric Grids, a branch of JSC “MOESK”, during first three months of 2011 accepted 3 284 applications for technological connection, coordination, and power redistribution. This value exceeds that of the last year by 10%.
At a time, the specified capacity for technological connection to the power system registered in 2 372 applications submitted from January to February amounts at 206 MW. More than 80% of the applications for technological connection come from physical persons requesting for power of u to 15 kW. Technological connection is most actively demanded in the field of individual residential building and small business.
All the information concerning connection to the branch grids is available for the consumers at the customer offices in each of the ten regions within the SEG responsibility, and on the phone of the SG+EG call-center given on the MOESK website. The Customer Service Division provides twenty-four hours online (including holidays and days-off) most-demanded and actual information to the subscribers that relates to the activity of the branch, stage of proceeding submitted requests and applications, and different issues on technological connection.
The efforts directed to satisfying needs in technological connection to electric capacity, and individual approach to each applicant make up basic principles of customer-oriented policy of JSC :MOESK”.
At a time, the specified capacity for technological connection to the power system registered in 2 372 applications submitted from January to February amounts at 206 MW. More than 80% of the applications for technological connection come from physical persons requesting for power of u to 15 kW. Technological connection is most actively demanded in the field of individual residential building and small business.
All the information concerning connection to the branch grids is available for the consumers at the customer offices in each of the ten regions within the SEG responsibility, and on the phone of the SG+EG call-center given on the MOESK website. The Customer Service Division provides twenty-four hours online (including holidays and days-off) most-demanded and actual information to the subscribers that relates to the activity of the branch, stage of proceeding submitted requests and applications, and different issues on technological connection.
The efforts directed to satisfying needs in technological connection to electric capacity, and individual approach to each applicant make up basic principles of customer-oriented policy of JSC :MOESK”.